Frequently Asked Questions

Here are some of the common questions:

We recognize the different emotional challenges that families face when making these decisions. One of our missions is for you to have “A place you can turn to for support, understanding and care”. What this means is that we will help you and your loved one transition into their new home with comfort and ease. We encourage families to be as much involved as they are comfortable with. Visiting hours are not scheduled; you can spend as much time as you prefer. We also invite you to join us to participate in any of our community activities.

Our staff spends each day making the residents happy. From our Activity Programming to our Dietary Services, each person strives to make our community a place for your loved one to call home. All the staff are specially trained in how to provide meaningful daily routine in their everyday life. We enjoy making things fun for everyone and celebrating the lives of those we have come to care for.

Yes. We understand that not all people are on a “to bed at 8 and up at 7” schedule. We have staff that are awake and on duty all night long and are available to meet the needs of individuals as they arise. As appropriate, we also offer snacks, spend quality time and gently redirect them back to sleep.

All employees receive ongoing training in dementia care needs, diagnosis, and other training that promotes both dignity and respect for those we serve. Our staff receive monthly training at our in-person staff meetings as well as online training on relevant topics. We also receive outside training via ancillary services such as Home Health and Hospice agencies.

We understand care is expensive and many struggle to be able to afford these services for their loved one. We have experienced staff to assist you in navigating this. We can provide assistance with the Oregon Medicaid process or provide additional resources that can help. We encourage you to reach out today with your questions.

We offer home cooked meals and snacks that are well-rounded and nutritious. We have a rotating menu that changes as the needs of our residents change over time.

Each of our buildings have similar size rooms. At Sunset Estates, the average size room by square footage is 190 square feet. At Sunset Villa, all of the room are just over 150 square feet.  Stop by for a tour of the facility.